PRIVACY

Policy

Terms of Use and Privacy

What information do we collect?

We collect information from you when you register on our site, place an order, respond to a survey, join our mailing list or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

If you place an order on our site, you will automatically be added to our mailing list.  You may unsubscribe from the mailing list after receiving an email.  If you unsubscribe from the mailing list but later again place an order, you will again be added to the mailing list.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience

(your information helps us to better respond to your individual needs)

To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails

The email address you provide for order processing, may be used to send your information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Brands held by BluVein (Pty) Ltd may also make use of your details to contact you regarding their respective offers, surveys, information and the alike and add you to their mailing lists.

To enter you into competitions

We may from time to time enter you into competitions which we run.  Should you win any of our competitions, you may choose to accept or reject your prize.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non- personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We will share your email address within the Mommywellness Holdings and BluVein group of companies or brands which at this time of writing is Mommy Wellness, Mommy2b and Bella Roze. As more brands or companies are added to these group of companies, we will share your details with these and other new brands.

Competitions

Competitions are open to South African residents only.  Prizes advertised in monetary terms may be in the form of online store coupons.  Where entry into a competition is by means of a membership, only active members at the time of the draw will be liable to win prizes.  Prize draws will not be audited.  Prize draws will be conducted in a fair manner according to the companies discretion and will not be open to appeal.

Your Consent

By using our site or signing up to a mailing list you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 28 April 2016

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

support@bellaroze.com